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Privacy Policy
Last Updated: December 15, 2025
GDPR CompliantUK Data Protection Act 2018ICO Registered
1. Data Collection
1.1 Information You Provide
- Contact Forms: Name, email, phone number, company name, message content
- Account Registration: Email address, password (hashed with bcrypt), profile information
- Project Inquiries: Budget range, timeline, technical requirements
- Payment Processing: Billing address, payment card details (processed via Stripe, never stored on our servers)
1.2 Automatically Collected
- Technical Data: IP address, browser type, device type, operating system
- Usage Data: Pages visited, time on site, click patterns, referral source
- Cookies: Session identifiers, preference settings, analytics tokens
2. How We Use Your Data
Service Delivery
- • Respond to inquiries
- • Process transactions
- • Deliver contracted services
- • Provide technical support
Business Operations
- • Improve website experience
- • Analyze usage patterns
- • Prevent fraud & abuse
- • Comply with legal obligations
3. Data Protection Measures
ENCRYPTION:AES-256 for data at rest, TLS 1.3 for data in transit
ACCESS CONTROL:Role-based permissions, MFA required for all staff
INFRASTRUCTURE:UK/EU data centers, SOC2 Type II certified providers
RETENTION:Data retained for 7 years or as legally required
4. Your Rights
Under GDPR and UK Data Protection Act 2018, you have the following rights:
Right of Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Portability
Receive data in machine-readable format
Right to Object
Object to processing for marketing purposes
Right to Restrict
Limit how we use your data
To exercise any of these rights, contact us at privacy@entiyex.com. We will respond within 30 days.
5. Third-Party Services
We use the following third-party processors:
| Service | Purpose | Data Location |
|---|---|---|
| Vercel | Website Hosting | UK/EU |
| Stripe | Payment Processing | PCI-DSS Compliant |
| Resend | Email Delivery | US (Standard Contractual Clauses) |
| Google Analytics | Website Analytics | EU (Anonymized IP) |
Contact Our Data Protection Officer
Email: privacy@entiyex.com
Post: Entiyex Technologies, Data Protection Officer, London, UK
ICO Registration: ZB123456 (placeholder)
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.